Porsche Pavilion Terms & Conditions
FORMULA 1 MOËT & CHANDON AUSTRALIAN GRAND PRIX 2027
Thursday 1 April – Sunday 4 April 2027
IMPORTANT INFORMATION
The following information is required to be disclosed under NSW Fair Trading Legislation to all participants based in New South Wales.
Is our liability excluded or limited?
Yes. Should the Experience be cancelled or significantly altered due to circumstances beyond our control, PCA’s liability is limited to the amount of the Fee. Unless required by law (including the Australian Consumer Law), PCA will not be liable for any losses incurred by you as a result of cancellation or significant alteration of an Experience, including any travel, accommodation and other expenses. For more information see clause 7 of these Terms.
Is PCA entitled to use your personal information or image?
Yes, by participating in an Experience, you grant PCA the right to use your name, likeness, image and voice in any media for an unlimited period without remuneration in relation to the Experience or for the purpose of promoting any of the PCA’s events or products. For further information see clause 10 of these Terms.
Are you entitled to a refund?
PCA’s discretionary cancellation policy applies. If you cancel your Booking, PCA may provide you with a refund if there are special circumstances that warrant a refund. Any written cancellation requests to PCA will be considered by PCA acting reasonably on a case-by-case basis. If your cancellation request is made 15 days or less before the event, no refund of the event Fee will be given.
PCA will not provide any refunds in respect of the Fee paid for this Experience, where you change your mind, there is a change in your personal circumstances, you do not attend the Experience or there is inclement weather. For more information see clauses 8 and 9 of these Terms.
Is your personal information disclosed to third parties?
Yes. Your personal information is disclosed to third party service providers who assist PCA in providing the services under these Terms, including Dr. Ing. h.c. F. Porsche AG and its related entities, service providers and business partners for the purpose of direct marketing about PCA’s products and services and any other purposes set out in PCA’s Privacy Policy. For further information see clause 11 of these Terms.
Terms and Conditions
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These Terms and Conditions govern your participation at the Porsche Pavilion at the FORMULA 1 MOËT & CHANDON AUSTRALIAN GRAND PRIX 2027 on your selected date between 1-4 April 2027 (Experience). By completing and submitting an online registration form to participate in the Experience (Registration Form), you agree to be bound by the terms and conditions set out in this document (Terms) and acknowledge that you have read and understood the Terms.
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The organiser is Porsche Cars Australia Pty Ltd (PCA).
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Places for the Experience are strictly limited and payment details are required to be provided when you submit the Registration Form.
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A binding contract between you and PCA for your participation in the Experience in accordance with these Terms will arise as soon as PCA has:
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has accepted your Registration Form;
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received full payment of the fee payable by you to PCA to participate in the Experience (Fee); and
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sent you written confirmation of your booking (Booking).
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Guest details will be required by PCA prior to the Experience for ticket allocation purposes. A PCA representative will contact you directly via your nominated email or mobile number to confirm the details of your guests (if any).
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Children under the age of 18 must be accompanied by an adult at all times. Please note that all children, regardless of age, will be charged full price for access to the Porsche Pavilion.
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Should the Experience be cancelled or significantly altered due to circumstances beyond our control, PCA’s liability is limited to the amount of the Fee. Unless required by law (including the Australian Consumer Law), PCA will not be liable for any losses incurred by you as a result of cancellation or significant alteration of an Experience, including any travel, accommodation and other expenses.
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Subject to the Australian Consumer Law and any other applicable law, PCA will not provide any refunds in respect of the Fees, or replacement in respect of a Voucher, where:
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you change your mind;
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there is a change in your personal circumstances;
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you do not attend the Experience; or
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there is inclement weather or any other unforeseen conditions during the Experience that prevent the Experience from proceeding.
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Given the exclusive nature of the Experience, please note PCA’s discretionary cancellation policy applies. If you cancel your Booking, PCA may provide you with a refund if there are special circumstances that warrant a refund.
Any written cancellation requests to PCA will be considered by PCA acting reasonably on a case-by-case basis. If you believe such special circumstances exist and you wish to cancel your Booking, you should contact PCA immediately (Cancellation Request). If you make a Cancellation Request and PCA decides (acting reasonably) to provide you with a refund, generally, your request will be handled as follows, irrespective of when the booking was made.
When a Cancellation Request is made:
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90 days or more before the Experience – PCA will refund 95% of the Fee;
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Between 60 and 89 days before the Experience – PCA will refund 75% of the Fee;
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Between 31 and 59 days before the Experience– PCA will refund 50% of the Fee;
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Between 16 and 30 days before the Experience –PCA will refund 25% of the Fee; and
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Between 1 and 15 days before the Experience – no refund of the Fee.
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Photographs and/or videos may be taken during an Experience. By participating in an Experience, you grant PCA the right to use your name, likeness, image and/or voice (including photograph, film or other recording) in any media for an unlimited period without remuneration in relation to the Experience and/or for the purpose of promoting any of the PCA’s events and/or products. This might include using them in printed and online publicity and social media.
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You consent to PCA collecting, storing, handling and using your personal information to assess your Registration Form, to contact you about the Experience, for the purpose of direct marketing about its products and services and any other purposes set out in PCA’s Privacy Policy. PCA may disclose your information to relevant third parties including Porsche AG and our related entities, our service providers, our business partners, and other event organisers for the above purposes and as required by law. We are committed to protecting your personal information and agree to handle it in accordance with our Privacy Policy, which is available online at https://www.porsche.com/australia/privacy-policy/. PCA’s Privacy Policy sets out how PCA collects, stores, uses, processes and discloses personal information, how you may access or correct your personal information and how you may make a privacy complaint. If you have any queries about what personal information PCA holds about you, the way it handles the information, or would like to know how to gain access to or correct your personal information, you may contact PCA on 1800 711 911 or at contact@porsche.com.au.
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You understand and agree that you must also comply with the Australian Grand Prix Corporation’s Attendance Conditions and Hospitality Conditions which are available on their website here: https://www.grandprix.com.au/en/event/conditions
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Due to the nature of the Experience, participation is at the sole and absolute discretion of PCA. PCA may refuse to allow you to participate, suspend or ban you from participating in any part of or whole of the Experience, at any time, in its absolute discretion, including if:
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you breach any term of these Terms;
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a warranty or representation provided by you is, or at any time becomes, untrue or inaccurate; or
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PCA determines, in its absolute discretion, that you are mentally or physically unfit to participate in any aspect of the Experience.
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These Terms are governed by the laws in force in the State of Victoria and the parties submit to the non-exclusive jurisdiction of the courts of the State of Victoria.